General

Kynection Customer Knowledge Base

• KIM IC Monitoring Portal
• Reset Password - Kynection KIM App
• Accessing the Upvise app (android)
• KIM-Manual-01-V1 : Accessing Upvise (apple)
• Kim User Management
• How to add additional categories into the high risk licensing section of HR

System Administration

• Logging into Kynection Support Desk and viewing ticket history
• Jones Group Shortcut Login
• How To Recover Deleted Items (Forms, Jobs, Contacts, Projects, Equipment, Assets, Tasks etc.)
• How to Create a New Note via Email
• KIM-Manual-01-V1 : How to Create a task via email
• How to Convert Any Received Email Message Into A Note

See all 11 articles

FAQs

• KIM-Manual-01-V2 : Forgot Password (new method) - Mobile
• Install Kynection App (iOS)
• Install Kynection App (Android)
• KIM-Manual-01-V1 : Notifications Settings - How to disable or enable
• KIM-Manual-01-V1 : User created in wrong database
• Picture & Photo Quality In Kynection

See all 15 articles