General

Kynection Customer Knowledge Base

• Transferring Stock within "New Sales" module
• KIM IC Monitoring Portal
• Reset Password - Kynection KIM App
• Kim User Management
• How to add additional categories into the high risk licensing section of HR
• Update Equipment Categories (Prestarts not appearing for equipment)

System Administration

• Logging into Kynection Support Desk and viewing ticket history
• How To Recover Deleted Items (Forms, Jobs, Contacts, Projects, Equipment, Assets, Tasks etc.)
• How to Create a New Note via Email
• KIM-Manual-01-V1 : How to Create a task via email
• How to automatically attach a copy of your email as a note
• Clear Site Cache (Google Chrome)

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FAQs

• Merging Duplicate Equipment
• Kynection Support Service Level Agreement (SLAs)
• Why does clearing my browser/device cache sometimes fix issues?
• KIM-Manual-01-V2 : Forgot Password (new method) - Mobile
• Install Kynection App (iOS)
• Install Kynection App (Android)

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