Kim User Management – Kynection

The steps included in this documentation will allow you to create/deactivate/reactivate/export/invite and add users against projects.

With the amazing new Kim User Management tool, administration staff may perform the following user management procedures for their Kynection KIM system:

Create New KIM User
Editing existing users
Deactivate User
Re-Activate User
Export Users
Project Access
Portal Members
Invite New KIM User Management member

Create New KIM User

Before creating a new user, please note a Contact and User is created in KIM when creating a new user.

If no integrations are syncing employee contact / payroll details into KIM: the system will auto-create the Contact. A new user may be added with no further steps
If integrations are syncing contacts records for employees into KIM from a third party app (e.g. MYOB, Xero), new users should not be added until the Contact has pulled in from the financial package. Once the contact is synced, please ensure the contact name and email are an exact match for the new user details. If this step is not done, issues will arise later. Once this is complete you may commence at Step 1 for setup of a new user
Please wait for the integrated contact to push through to the contact module, once you can view the contact with the employee code. Please update the email field highlighted with the employee's company email address. This will prevent a duplicate from being created once you are ready to create their account in the User Management Portal. Please see screenshot below

The highlighted box above will need the employee's company email address.

New User

Log into the Klient Portal using https://portal.kynection.com
If you require login details, please contact Kynection Support for an email invite to join the portal.
Click on the hamburger menu icon in the top left of the screen
Click Kim User Management on the menu that appears
Click the Create New User
Add the user email, User Name, password, and choose a User Type and Role. Click Create User once all details have been filled in.

PLEASE READ

If Contact details are being integrated from a third-party app

Please check there is no duplicate Contact in KIM.
If a duplicate contact exists, delete the one created on account creation. To do this, click into the Contact, click the Edit pencil icon, then click the garbage can icon to delete.
Ensure the Contact Email and Name in KIM are an exact match those of the new user created

Ensure that you keep the contact with the code in Kim and remove all duplicates lacking the code underneath.

This is a vital step in setting up the user correctly.

Please ensure that all necessary steps are followed to avoid any potential issues that may require a billable fix.

KEEP

DELETE

Editing existing users

You may edit existing users by clicking the edit pencil to the left of the user you are wanting to update

Deactivate User

The Deactivate button can be clicked to deactivate a user, which will revoke their access for the KIM system.

If you need to deactivate a user please don't remove the group from their contact until their last payroll cycle has been completed or this will wipe them from the view in HR which will ultimately remove them for the payroll view