1. Click "Equipment"
To begin - click on Equipment from the Left Menu.
2. Select Equipment you want to raise a Breakdown for
From the list - select a piece of Equipment you want to raise a Breakdown against.
3. Button to raise Breakdown
We can see that there is now a new option available on a piece of Equipment - Raise Breakdown. This allows us to initiate the process to raise a Breakdown against a piece of Equipment. The same functionality is also available on mobile. Click on Raise Breakdown to continue.
4. Enter breakdown details
When the Raise Breakdown button is pressed - you will be prompted with entering the details of the Breakdown.
5. Details filled in
The Breakdown Details can be a simple description as to the issue with the Equipment at this point in time. For this example - we have entered "Asset stuck - track damaged".
6. Click "Raise Breakdown"
With the Breakdown Reason entered - click "Raise Breakdown" to continue.
7. Enter Location of Breakdown
With the Breakdown now in Draft - we have a few mandatory fields to enter some information for. To begin - enter the Location of where the Breakdown has occured.
8. Enter Time of Breakdown
Next - enter the time at which the Breakdown has occured. We are prompting what time the breakdown has occured instead of using the time the breakdown was created. This allows a breakdown to be entered in after the initial dealings with the Equipment becoming broken down have been addressed - for example getting the Equipment towed for repairs.
9. Click if Equipment was towed
With the Time entered - next is the Towed checkbox. Check this if the Equipment was towed from the breakdown location to somewhere else like a service centre or a maintenance yard.
10. Enter detials of who towed the Equipment
Now that we have ticked the Towed checkbox - we are prompted with additional information to enter. Firstly - enter details of who Towed the Equipment.
11. Enter Towing Cost
Next - enter the Towing Cost.
12. Enter where the Equipment was towed to
Lastly - enter the destination of where the Equipment was towed to - for example this could be the location of a Service Centre or possibly back to one of the Companies Maintenance Yards.
13. Enter additional information as required
Once the base information has been entered for the Breakdown - additional information can be entered in as required depending on what has been configured. In this example - we can see that there is a optional field to Attach some pictures or a document which could be a tax invoice for the Towing or possibly photos of the cause of the Breakdown. Further to this - there is a Breakdown specific field that has been configured to be editable only in Draft available too.
14. Click Tick
Once all information for the Breakdown has been entered - click the Tick in the Toolbar to continue.
15. Click "Submit"
Click on "Submit".
16. Click "Maintenance"
Now with the Breakdown raised - click on Maintenance from the Left Menu to continue.
17. New Breakdown available for Scheduling
We can see that the Breakdown that was previously raised is available for Scheduling on the Maintenance Scheduler. Scheduling and then actioning a Breakdown Item follows the same basic principles of the information captured on completion of a Fault, Defect or Service.
The guide covered the detailed process of raising breakdowns against equipment in the Assets M&S application. From filling in specific details to submitting breakdown reports, you have learned how to efficiently manage equipment-related issues through this step-by-step walkthrough. Thanks for Watching
