1. Click "Raise Fault"
First, launch the KIM application on your device. Then, navigate to the equipment module and choose a piece of equipment. Afterward, select the "Raise Fault" tab.
2. Click "Select Fault"
Click on Select Fault.
3. Select an applicable Fault
From the list - select the applicable Fault to be raised against this Equipment.
4. Select Raise Fault
Once the Fault is selected - choose the "Raise Fault" button.
5. New Mandatory Custom Fields + Photo Custom Fields
Currently in the screen - you can see that a number of custom fields have been configured in the system - with some being Mandatory which are denoted by the astrix and the red label. Also you can see further to this the addition of image fields being present here too.
6. Select "Other"
When selecting the Sub Fault - now the "Other" option will be appended by default. Selecting "Other" will now prompt for further information.
7. New Sub-Fault Notes
You can see that now since the Sub Fault was selected as "Other" - a new field is displayed being "Sub-Fault Notes" - which is a new Mandatory field.
8. Click here
When clicking on the Sub-Fault Notes field - the device will display a full screen to capture the applicable notes required. By selecting the microphone icon in the toolbar (on Android - for iOS the microphone is in the keyboard) - the device will prompt and allow the user to speak and convert this over to text.
9. Sub-Fault Notes
Once you're satisfied with the notes, simply click on the checkmark icon in the toolbar to return to the Repair View.
10. Raise Fault - Submitting early
Since we have a few Mandatory fields remaining - the system will block us from submitting this early until the Mandatory fields are complete. To see what happens - click on the Tick in toolbar to go back.
11. Raise Fault - Submitting early
Click on the "Submit" button.
12. Click Ok / Cancel
The system will now prompt noting the first Mandatory field found not to have been completed. Click Ok / Cancel to proceed.
13. Raise Fault - Submitting early
Click on the Edit pencil to get back to finish off entering the necessary fields on the equipment Repair.
14. Mandatory Fields
Enter in the applicable fields - filling in or actioning any Mandatory Fields
15. Mandatory Field Entry
Example of entering in information to a Mandatory text field.
16. Click on a Photo Field
Click on the Photo Field.
17. Select an Option
When selecting a Photo Field - you will be prompted with a few options - select an option that best suits.
18. Click here
When finished - click the checkmark in the Toolbar to go back.
19. Click here
Now once all required fields have been entered - click Submit
20. Submitted Fault
Now with the Fault submitted - we can go back to raise additional Faults or continue using the system as required.
21. Overview of a Defect to highlighting different Custom Fields available
Currently we are just reviewing a Defect that is in the Draft stage. You can see that the Defect has different fields to the previously raised Fault that we went through. Further to this - we can also see that it has some Custom Fields visible that we didn't see previously on the Fault either. This is possible as a part of the new release where we now have the ability to assign equipment Repair Custom Fields by Repair Category (Fault, Defect, Service).
This guide covered the updates to the Fault Raising with the "Other " Sub-Fault process, Mandatory Custom Fields, Photo Field Custom Field and finally showing how Custom Fields assigned by equipment Repair Category are displayed.
Ex_Equipment_BL_OV Fault Raising - Mandatory Custom Fields & Image Field Mobile_29/02/2024-V1
